Royal Riverkwai Resort & Spa

Accommodation and facilities:
A pleasant and well-managed resort, with very friendly service.

Reservation service:


Date: Mar 08, 2010
written by: Van Santen

Royal Riverkwai Resort & Spa

Accommodation and facilities:
We stayed for 6 nights and wanted somewhere quiet to relax. Its what we got. The staff are fantastic, everywhere was very clean and the gardens are wonderful. The pool is like a bath and never busy. Only small niggle was not too much hot water in the room. Its an electric shower type heater sharing 2 or 4 rooms. With the heat outside you want a cool shower anyway!!

Reservation service:
Both booking in Thailand without a hitch!!

Date: Apr 18, 2010
written by: Mr Williams

Royal Riverkwai Resort & Spa

Accommodation and facilities:
very nice hotel a bit far from the city. An own transportation is needed. Staff very friendly and helpful. Very good buffet breakfast The only negative thing i can say are: - very bad smelling (we were on the room 109), in the room and outside - also a nightclub near by very noisy

Reservation service:
perfect as usual

Date: Jan 18, 2010
written by: Jean-Michel Huet

Royal Riverkwai Resort & Spa

Accommodation and facilities:
Our group can say very nice hotel rice of nature,big swimming pool easy for visit surrounding. Kanchanaburi most of area are hot but this hotel have many trees and fresh air you never feel that. Staff were helpful and kind.

Reservation service:
very good

Date: Jan 06, 2010
written by: Yupaporn Khamon

Royal Riverkwai Resort & Spa

Accommodation and facilities:
Unfortunately I was very disappointed with the organisation of this booking. I had booked two double rooms with sawadee.com, however when the confirmation email was sent to the hotel it stated (2 double/twin rooms) which the hotel took to mean that we wanted a double and a twin. When we informed the hotel that this was not what we had booked, they proceeded to argue with us and tell us that we had booked the wrong thing and then blamed the website. The management were very rude and unaccommodating. A shame for such a beautiful resort. Upon leaving the management again embarrassed themselves by accusing my partner and I of breaking the seal on a bottle of water in the minibar and then replacing it. Quite outrageous. The staff and the food at the resort were lovely and it was such a shame that bad management took away from this.

Reservation service:
The website sent the hotel a confusing reservation letter that resulted in one of our rooms being on the ground floor and the management being very rude and unaccommodating.

Date: Dec 11, 2009
written by: Ann Rowley

Royal Riverkwai Resort & Spa

Accommodation and facilities:
We found the staff very helpful, and although the rooms and bathrooms were old needing a clean and coat of paint, we had plenty of hot water and the beds were good. However, what did concern us was the following, we were allocated rooms 435 and 436, almost next to the fire excape, which was padlocked from the inside, and no way out. Although you always hope that it would never be used, the hotel is old and you never know what can happen, this issue has to be addressed, if we are to return to this hotel.

Reservation service:
Excellent

Date: Jan 07, 2010
written by: Cuttelle

Royal Riverkwai Resort & Spa

Accommodation and facilities:
Lovely resort right on the river the gardens are so beautiful and serene - with an amazing pool. Staff really helpful even though alot didnt spea english. Fair distance from town but a great peaceful place to do day trips from - staff organized tours etc was great

Reservation service:
fast and efficient

Date: Nov 25, 2009
written by: Ross Crawford

Royal Riverkwai Resort & Spa

Accommodation and facilities:
A little problem checking in - we had made the reservation on line enroute and were not able to print the Sawadee online voucher - this seemed a problem to our front desk person - we felt like we had to argue that we had a reservation - until management were called - not a good first impression! This looks like an fine older property but has been kept up well - and they offer excellent pricing - can be noisy if a big group is there when you are there - as we were - since the meeting/dance rooms are close to the rooms - unlike many resorts here there was no security at the gate

Reservation service:
Suggest you might need better communication with this property since guests may book enroute - or suggest to the property a system to get their on line booking information to the front desk.

Date: Oct 24, 2009
written by: James Bordycott

Royal Riverkwai Resort & Spa

Accommodation and facilities:
This was our second time at this hotel, very peaceful, quiet and not far from the city at all. Staff hardly speaks English, but very helpful. Rooms very nice and clean, bathrooms need a renovation soon.

Reservation service:
Excellent as usual

Date: Sep 21, 2009
written by: Andrea Le Bruen

Royal Riverkwai Resort & Spa

Accommodation and facilities:
everything s perfect can t find my word to explain this little paradise!!!! service really good ; room perfect and all around the hotel is really quiet and beautiful but you need a car because it s a little bit far from the center of the city

Reservation service:
perfect reservation booking

Date: Jul 31, 2009
written by: Josse

Royal Riverkwai Resort & Spa

Accommodation and facilities:
I am happy during stay in there. It s clean and comfortable. I hope that I will back here again if I have a chance and time.

Reservation service:
IT s good!

Date: Jul 27, 2009
written by: Theerachai Laocharoenwattanakul

Royal Riverkwai Resort & Spa

Accommodation and facilities:
This hotel is just fabulous with a view and river location to die for. It s set about 15 minutes drive outside of Kachanaburi town, so you have to take that into account when booking, but it is worth every second of the drive. The hotel rooms are quite basic but lovely, although we were slightly dissapointed with the bathroom - our shower didn t work properly during one of the evenings - and the bathroom itself was more basic then we d have hoped. Having said that, it really didn t matter and we loved the room. The service in the hotel and hotel restaurant is exceptional although we were less impressed with the food - we did stay out of season, so some of the food wasn t available, but our food wasn t as nice as restaurants outside of the hotel and it was obviously more expensive. We would definitely come back to this hotel but perhaps in high season when there are a few more people around to give it more of an atmosphere.

Reservation service:
The booking service was just fantastic - we booked about 3 hotels through Sawadee.com and had no problems at all and the correspondence was really quick and helpful. Would definitely book with Sawadee.com again.

Date: Jun 30, 2009
written by: Miss A L Sherman

Royal Riverkwai Resort & Spa

Accommodation and facilities:
We really enjoyed our stay here. The hotel is lovely, very quiet. We stayed here at the end of April, so we were the only people in the pool at times. Very nice would def go back. Mr Lec the taxi driver was fab too.

Reservation service:
Excellent, easy to do, and all enquiries were dealt with efficiently.

Date: Apr 30, 2009
written by: Jeanette Godden

Royal Riverkwai Resort & Spa

Accommodation and facilities:
Fabulous hotel, thoroughly enjoyed our stay! We paid extra to have a river view suite,well worth the money!! Lovely people. The food not that great, but restaurant on river Kwai is lovely, however the floating restaurant is awful for food so do not eat there.

Reservation service:
excellent, easy!

Date: May 04, 2009
written by: Jeanette Godden

Royal Riverkwai Resort & Spa

Accommodation and facilities:
Hmmmm...first...the hotel is off the beaten track. Second....that doesn t matter, if you use it for one or two nights. Breakfast is not bad, prices in restaurant are okay and the food tasted good. There where daily-seminars with many asian people, but not noisy. In the evening there where more european/asian guests, but also not noisy. We used the clean pool and the deckchairs all alone...only in the evening, when the other guests arrived at the hotel, maybe two or three persons where in the pool.... The rooms are ok and clean, the bed cosy. The balcony is nice, with a secluded spot to sit on.... The bathroom is the only one, we have to criticise, because the wash-hand basin is incorrect mounted, and if you use it, you can also wash your feet at the same time, and we think, that the guest in the bathroom under ours could wash their hair with our water.... The garden is nice and the property is big enough, to take a walk on it...there are some holiday homes...very nice... The staff was very friendly and the chambermaids very complaisant if we needed something. We can recommend the hotel if you will have one or two quiet and lazy days, but there is almost nothing around. On the backside is the river and accross the street is a little shop, where you can buy beverages and food if you need.......

Reservation service:
Easy to use, but sometimes I needed a dictionary.

Date: Apr 08, 2009
written by: Wetzel

Royal Riverkwai Resort & Spa

Accommodation and facilities:
Overall, our stay at Royal Riverkwai was nice. The hotel is not in the centre of town but it was fun as we got to rent a scooter and make our own way around. Taxis are hard to come by in Kanchanaburi so I highly reccommend a scooter. The room itself was nice. The bathroom however leaked. They provided a tv channel with just movies streamed from a computer. Buffet breakfast was provided and there was plenty of nice food. You had a choice of Asian and Western breakfasts. Staff were nice, although it pays to learn a bit of Thai whilst you re here. Make your bookings for tours whilst your here, Royal Rivwer Kwia is more then happy to help you. You even save yourself some bahts! Try not to book tours from Westerners as Thais are normally exploited in these businesses.

Reservation service:
I booked online and it was a simple process.

Date: Mar 18, 2009
written by: Yvonne Vo

Royal Riverkwai Resort & Spa

Accommodation and facilities:
It is a nice alternativ to the big caos in Bangkok. The hotel is a beautiful place to relax, with a nice pool and the possibility to have dinner directly on the river kwai. It is about 8 km away from the city center, so a very calm place for relaxing, but not for those, who want to walk to the city by foot. Staff is courteous and rooms are clean.

Reservation service:
Easy to book, confirmation about reservation within 24 hours.

Date: Feb 14, 2009
written by: Markmann

Royal Riverkwai Resort & Spa

Accommodation and facilities:
Very nice hotel in front of the river! Rooms are clean and well equipped. Breakfast buffet is very good. Dinner is good as well. Staff is very friendly.

Reservation service:
No problems. Will book again.

Date: Jan 26, 2009
written by: Jochen Wagner

Royal Riverkwai Resort & Spa

Accommodation and facilities:
nice resort, but very over priced, as was the food and spa packages! It is also quite a way out of the main town so it will cost you 200THB each way in a taxi. next time I go back to the Kanchanaburi region I wouldn t stay here.

Reservation service:
very good

Date: Jan 07, 2009
written by: Robert Norman

Royal Riverkwai Resort & Spa

Accommodation and facilities:
The staff were excellent, kind and helpsome. The hotel were nice, with a beautiful garden down to River Kwai. It was no problem to take a taxi or a songthaew from/to Kanchanaburi. We paid both 60 bath and 200 bath for the trip to the hotel..

Reservation service:
We found it very easy to use Sawadee, and it works without any problems.

Date: Jan 22, 2009
written by: William Bluhme

Royal Riverkwai Resort & Spa

Accommodation and facilities:
This hotel was pleasant and reasonably well maintained. Quiet and peaceful location. However, isolated and well out of the main town area. You will need to allow about 15 minutes travel time (and about $10) to commute if you dont want to eat in the hotel. Not for the party-harders!

Reservation service:
Booking service was efficient and worked well. Only complaint was the indication of the hotel location was inaccurate.

Date: Dec 02, 2008
written by: Jad Thomas Bajjali